Caleris is a leading provider of Contact Center Services with additional Business Process Outsourcing (BPO) services including Social Media Moderation and Processing & Fulfillment. Through the best combination of people, technologies and communications – we deliver an exceptional customer experience. With over 18 years in the Technical Support and Call Center industry, we have the expertise and technology to deliver Outsourced Customer Support Services that add value to our clients’ products while allowing them to streamline their operations.
Our Iowa Customer Support Contact Center locations offer several advantages allowing us to keep call center costs low and competitive with offshore call center competitors.
Our full line of BPO services (Business Process Outsourcing services) allows us to tailor a complete Outsourced Contact Center Solution. To complement our Customer Support Services, Caleris offers Processing & Fulfillment Services including merchandise processing and returns. We also offer Shared Network Operation Center support for our ISP Help Desk Services clients. In addition to our Call Center Services, Caleris has a large staff dedicated to quick & accurate Social Media Moderation. Whatever the application, Caleris has the flexibility to customize a complete Outsourcing Solution for your Contact Center & BPO needs.