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THE BEST COMBINATION OF QUALITY, EXPERTISE AND COST-EFFECTIVENESS
Caleris, a BPO provider, specializes in outsourcing business services which include 24 hour technical support, inbound call center services, content & website moderation / moderators and ISP tech support that add value to our clients' products by providing outsourced customer support with unparalleled courtesy and responsiveness. As an experienced BPO provider, we create custom service programs to meet your company’s outsourcing objectives. Caleris finds the right intersection between outsourcing service levels and cost-effectiveness to meet our clients' BPO goals of providing their own clients with quality outsourcing services such as 24 hour technical support, 24 hour inbound call center services, content & website moderation / moderators, ISP support and more. With over 11 years experience as a BPO provider, we have the technical expertise to handle whatever your outsourced support needs may entail. We meet and exceed our clients' expectations with proven performance, customer satisfaction and 24 hour technical support.
- All inbound call center calls answered by live U.S. agents
- Phone, email and chat services available for 24 hour technical support, 7x365
- Small enough to be flexible, large enough to serve all your outsourcing needs
- Customized Customer Relationship Management system
- Redundancy made possible by multiple centers
- Timely performance reporting of services being outsourced
- Cost-effective rates for outsourced services
THE CALERIS DIFFERENCE
The difference between Caleris and other outsourced based companies is our people. Our courteous staff, exhibiting the finest in Midwestern values & work ethic, delivers world-class tech support from America's heartland, including our inbound call center staff, ISP staff, content moderation personnel; website moderators and other outsource personnel. Outsource to Iowa - not India, as we are a BPO provider of all of the same outsourcing services as they are such as 24 hour technical support, inbound call center services, content & website moderation / moderators, as well as outsourced ISP tech support.
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