Caleris is a leading provider of Business Process Outsourcing (BPO) services, from Inbound Call Center Services to Social Media Monitoring through the best combination of people, technologies and communications. With over 17 years of experience in the Technical Support and Call Center industry, we have the expertise and technology to deliver Outsourced Customer Support Services that add value to our clients’ products while allowing them to streamline their operations.
Our Iowa Customer Support Center locations offer several advantages allowing us to keep call center costs low and competitive with offshore call center competitors.
Our full line of BPO services (Business Process Outsourcing services) allows us to tailor a complete Outsourced Call Center Solution. To complement our Customer Support Services, Caleris offers Product Fulfillment Services including merchandise processing and returns. We also offer Shared Network Operation Center support for our ISP Help Desk Services clients. In addition to our Call Center Services, Caleris has a large staff dedicated to quick & accurate Social Media Monitoring and Website Moderation. Caleris is also a provider of Back Office Processing Services including Transcription and Data Entry. Whatever the application, Caleris has the flexibility to customize a complete Outsourcing Solution for your BPO needs.