"Thank you so much for your response. Everytime I've had any dealing with Caleris it was a pleasurable and useful encounter. I will certainly consider Caleris first when upgrading on my new products."

Actual Customer Quote

POSITIVE CUSTOMER INTERACTIONS THAT ADD VALUE TO YOUR PRODUCTS
Caleris, a BPO provider, can customize an inbound call center or customer support service plan to meet your outsourced inbound and outbound customer service needs. Acting as an extension of your business, Caleris ensures your customers' experience with our inbound call center / customer support team is a positive one. Our capabilities to handle your inbound call center outsourcing needs are virtually limitless. Trust your outsourced customer care with Caleris’ outsourcing team, a true U.S. BPO provider of various services, including inbound call center support, for customer satisfaction that increases customer retention and adds to your profitability.

Utilizing our advanced telecommunication systems, customer needs are addressed quickly and efficiently, which makes Caleris the best BPO provider choice for outsourced support services. Inbound call center calls are tracked and documented through Caleris' customized Customer Relationship Management system. Databases and other systems can be custom developed to meet the individual needs of each client’s outsourcing needs.

Our people are the difference at Caleris, a BPO provider. Because of our Midwestern U.S. location, we are able to employ the highly educated and motivated individuals typical of the region to provide your outsourcing services. Hiring and ongoing training procedures help our skilled agents advance their abilities, increasing service levels. Customer Satisfaction Survey results demonstrate the quality customer care delivered by our representatives for various services, including outsourced inbound call center support.

CAPABILITIES INCLUDE

	Customer Sign-Up
	Product Inquiries
	Enrollments
	Registration
	Account Maintenance
	Financial / Insurance Inquiries
	Research & Surveys
	Remote Receptionist
	Appointment Scheduling
	Sales Prospecting

We are a BPO provider of many types of services to suit all of your outsourced customer support needs, including inbound call center services. We look forward to assisting you with all of your company’s outsourcing customer and technical services! Contact us for further information regarding our inbound call center plan or any of our other BPO services.