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WORLD-CLASS TECHNICAL SUPPORT & HELPDESK SERVICES
Our 24 hour technical support, content moderators providing moderation services, inbound call center and ISP tech support services are provided by our highly knowledgeable and experienced technical support staff. Our BPO services will add value to your products by delivering top-notch 24 hour support to your end-users. When customers receive exceptional 24 hour support, customer satisfaction & retention increases from our inbound call center, content moderators and other ISP personnel, it adds to your company's profitability.
Caleris is a BPO provider whose friendly live agents are located entirely within the Midwestern United States and can provide a wide variety of technical support, content moderation and inbound call center services. Customers appreciate receiving quality service from US representatives they can clearly understand and relate to. Caleris agents resolve issues quickly with courtesy and patience. Customer satisfaction is proven time and again through customer surveys to assess our services. We strive hard as a BPO provider, to offer only the best in 24 hour inbound call center agents, content moderation / moderators, ISP services and many more outsourcing services.
CAPABILITIES

Our capabilities as a BPO provider include, but are not limited to, the following:
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Internet
Service Providers |
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ISP Tech Support
DSL
Dial-up
Wireless / Satellite
Wi-Fi (Including travel and retail establishments)
Digital Video
VoIP |
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Computer
Hardware Technical Support |
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CD/DVD
Floppy
Tape & Tape Libraries
Peripherals |
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Software
Applications Technical Support |
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Installation
Troubleshooting
Step-by-Step Instruction |
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Remote
Helpdesk |
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Remote-Hands
Services
Corporate Helpdesk |
COMMUNICATIONS

ADDITIONAL SERVICES 
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Multi-Tier
Level Support |
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Customer
Service & Sign-up |
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Comprehensive
Reporting Packages |
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Remote
Silent Monitoring |
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Customer
Satisfaction Surveys |
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